The world has changed, and buyers are now smarter and harder to reach. The environment is more competitive, and it's no longer enough to rely on traditional sales tactics. Buyers have access to more information than ever before, and they're more likely to research a product or service before engaging with a salesperson.
Matt Liebman shares how SDR leaders and SDR / BDRs can stand out in the noise.
Whether it's cold calling or gifting, it's harder to stand out. You need to level up and Matt provides a packed 18-minute deep dive into how to think about sales development and business development in 2023
As a sales development representative (SDR) in 2023, you're up against a lot more than you were five years ago. The average buyer and prospect are now 20 to 100 times smarter than they were back then. But despite this fact, sales development hasn't necessarily adapted to the changing environment.
In this article, we'll explore why SDRs need to adapt, how to get ahead as an SDR, and what strategies are effective in 2023.
The world has changed, and buyers are now smarter and harder to reach. The environment is more competitive, and it's no longer enough to rely on traditional sales tactics. Buyers have access to more information than ever before, and they're more likely to research a product or service before engaging with a salesperson.
This means that SDR leaders and SDR teams need to adapt to the changing environment. It's not just about having the right value proposition or using old tactics. Instead, SDRs need to find new ways to connect with their audience authentically.
To get ahead as an SDR, you have to authentically connect with your audience. It's not just about the right value proposition; you have to get connected to the right people naturally. This could be someone you know at the company or a mutual connection.
In 2023, SDRs are networkers and relationship builders. That's the best strategy for success. By focusing on building relationships, you can create trust and rapport with your prospects and customers, which can lead to long-term success.
Sometimes you have to use unconventional research strategies to get a response. It's hard to stand out in a sea of noise, but you must never be creepy. Instead, focus on what your prospect or customer cares about. If you understand what drives them, you can tailor your message accordingly and stand out from the crowd.
Being an SDR in 2023 means being multi-channel. You have to use all the different ways to connect with prospects, including calling, emailing, gifting, sending videos, and utilizing LinkedIn. However, you must understand that you're a stranger to your prospect. The average person doesn't engage with a stranger, so you must approach the interaction logically and have softer asks.
To start the conversation, your call to action must be softer and more natural. It's not always about closing the sale or setting up a meeting, but about having a conversation that creates a genuine connection. By understanding your audience and what drives them, you can build relationships that lead to long-term success.
Success is understanding how to start the conversation. You must use the Chris Voss method of asking What and How based questions to engage your prospect. By using open-ended questions, you can encourage your prospect to share their thoughts and feelings, which can lead to a more meaningful conversation.
In conclusion, being an SDR in 2023 means adapting to the changing environment. It's no longer just about having the right value proposition or using old tactics. Instead, it's about authentically connecting with your audience, using unconventional research strategies, being multi-channel, and understanding how to start the conversation. By focusing on building relationships, you can succeed as an SDR in 2023.
Senior Director of Sales Development
Matt is a Senior Director of Sales Development based in Portland, Oregon. Matt has 13 years of sales experience, with 8 years in sales leadership and the last 4 years leading and scaling sales development teams at GoGuardian, Airship, and Demandbase. Matt also started his own business in 2021, Play to Win Coaching, focused on assisting young professionals with their salary negotiations. In his free time, Matt enjoys exploring Portland's food scene, playing with his 2 and a half year old Bernedoodle Ollie, and playing and watching spots. Matt also coaches Men's High School soccer at Ida B Wells High School in Portland.
Founder & Host @ GTM.news
Taylor has lived and breathed B2B marketing & go-to-market strategies for over 10 years at boot-scrapped & growth stage businesses. He thrives on building amazing customers experiences through what he calls the Selfless Advantage. This approach is an unconditional approach to marketing that helps people & positions your business as the obvious choice. He is the Founder & CEO of Potential Opportunity.